PAYMENT METHODS
MURANOcompany Store
1. Advance Bank Transfer
In case of payment by Advance Bank Transfer, the sending of the order takes place only when the actual crediting of the CRISTAL BOUTIQUE sas c / c, which must take place within 5 working days from the date of acceptance of the order, after which the order is considered automatically canceled. The purpose of the bank transfer must include the order ID (order number), which is issued in the order confirmation email.
2. Credit Card and Prepaid Credit Card
In cases of purchase of goods with a credit card payment method, at the same time as the online transaction is concluded, the reference bank authorizes only the commitment of the amount relating to the purchase made. The amount relating to the delivered goods is charged to the Customer's credit card at the time of the actual fulfillment of the ordered goods. The accepted credit cards are all those that rely on the Visa, Mastercard and American Express circuits.
Cristal boutique reserves the right to request additional information from the Customer (eg landline phone number) or to send copies of documents proving ownership of the Card used. In the absence of the required documentation, Cristal boutique reserves the right not to accept the order. At no time during the purchase procedure is Cristal boutique able to know the information relating to the buyer's credit card, as they are typed directly on the website of the bank that manages the transaction (with very high security systems); since there is no data transmission, there is no possibility that these data are intercepted. No computer archive of Cristal boutique contains or keeps such data.
3. PayPal
In case of purchase through the PayPal payment method, at the end of the order the Customer is directed to the PayPal login page. The amount relating to the order is charged to the PayPal account at the time of order acquisition. In case of cancellation of the order, both by the Customer and in case of non-acceptance by Cristal boutique, the amount will be refunded to the customer's PayPal account. The cancellation of the order is possible up to the moment in which the same is not yet in stock preparation. The order status is clearly visible in the "Order history and details" area and can no longer be canceled if the indication "Preparation in progress" appears. Request cancellation of the transaction, in no case Cristal boutique can be held responsible for any damages, direct or indirect, caused by delay in the failure to release the amount committed by PayPal. At no time during the purchase procedure is Cristal boutique able to know the Customer's financial information. Since there is no data transmission, there is no possibility that this data will be intercepted. No computer archive of Cristal boutique contains or keeps such data. there is no possibility that this data will be intercepted. No computer archive of Cristal boutique contains or keeps such data. there is no possibility that this data will be intercepted. No computer archive of Cristal boutique contains or keeps such data.
For each transaction made with the PayPal account, the Customer will receive a confirmation email from PayPal.
PayPal Conditions Updates 01/01/2021
Starting from 01/01/2021, in case of a purchase on the site www.muranocompany.com with payment method with the PayPal system, where later the same buyer requests a refund for any reason and for any reason of the amount paid, this refund will not include the fees withheld by PayPal (equal to a fixed sum of € 0.35 + a variable sum from 2.2% to 4.4% of the paid), but only the net of the transaction.
The only exception, relating to the PayPal rates, can be done if the buyer accepts as a refund a shopping voucher to be consumed on our site for future purchases: in this case we ensure that no deduction will be applied on the PayPal rates.
In case of payment by Advance Bank Transfer, the sending of the order takes place only when the actual crediting of the CRISTAL BOUTIQUE sas c / c, which must take place within 5 working days from the date of acceptance of the order, after which the order is considered automatically canceled. The purpose of the bank transfer must include the order ID (order number), which is issued in the order confirmation email.
2. Credit Card and Prepaid Credit Card
In cases of purchase of goods with a credit card payment method, at the same time as the online transaction is concluded, the reference bank authorizes only the commitment of the amount relating to the purchase made. The amount relating to the delivered goods is charged to the Customer's credit card at the time of the actual fulfillment of the ordered goods. The accepted credit cards are all those that rely on the Visa, Mastercard and American Express circuits.
Cristal boutique reserves the right to request additional information from the Customer (eg landline phone number) or to send copies of documents proving ownership of the Card used. In the absence of the required documentation, Cristal boutique reserves the right not to accept the order. At no time during the purchase procedure is Cristal boutique able to know the information relating to the buyer's credit card, as they are typed directly on the website of the bank that manages the transaction (with very high security systems); since there is no data transmission, there is no possibility that these data are intercepted. No computer archive of Cristal boutique contains or keeps such data.
3. PayPal
In case of purchase through the PayPal payment method, at the end of the order the Customer is directed to the PayPal login page. The amount relating to the order is charged to the PayPal account at the time of order acquisition. In case of cancellation of the order, both by the Customer and in case of non-acceptance by Cristal boutique, the amount will be refunded to the customer's PayPal account. The cancellation of the order is possible up to the moment in which the same is not yet in stock preparation. The order status is clearly visible in the "Order history and details" area and can no longer be canceled if the indication "Preparation in progress" appears. Request cancellation of the transaction, in no case Cristal boutique can be held responsible for any damages, direct or indirect, caused by delay in the failure to release the amount committed by PayPal. At no time during the purchase procedure is Cristal boutique able to know the Customer's financial information. Since there is no data transmission, there is no possibility that this data will be intercepted. No computer archive of Cristal boutique contains or keeps such data. there is no possibility that this data will be intercepted. No computer archive of Cristal boutique contains or keeps such data. there is no possibility that this data will be intercepted. No computer archive of Cristal boutique contains or keeps such data.
For each transaction made with the PayPal account, the Customer will receive a confirmation email from PayPal.
PayPal Conditions Updates 01/01/2021
Starting from 01/01/2021, in case of a purchase on the site www.muranocompany.com with payment method with the PayPal system, where later the same buyer requests a refund for any reason and for any reason of the amount paid, this refund will not include the fees withheld by PayPal (equal to a fixed sum of € 0.35 + a variable sum from 2.2% to 4.4% of the paid), but only the net of the transaction.
The only exception, relating to the PayPal rates, can be done if the buyer accepts as a refund a shopping voucher to be consumed on our site for future purchases: in this case we ensure that no deduction will be applied on the PayPal rates.
